A Company Let an AI Bot Run Its Store. It’s Been a Disaster The world's first retail boutique run by artificial intelligence, Andon Market in San Francisco, has been open for four months with mixed results.
While the AI bot, Luna, is kind and accommodating – perhaps too accommodating – it has also demonstrated a glaring lack of business acumen.
Research conducted by Andon Labs highlights both the benefits and pitfalls of having an AI agent in charge.