The Secret Sauce of Success: What Chipotle's COO Gets Wrong About Talent Spotting Jason Kidd, chief operating officer at Chipotle, has gained attention for sharing his approach to identifying high potential employees.
He takes them out to dinner every week, ostensibly to "get to know people in a different way" and identify those who possess four key traits: being a team player, owning the outcome of their work, anticipating problems, and having problem solving skills.
However, this approach oversimplifies the complex task of talent spotting. Effective leaders must be able to navigate ambiguity, make tough decisions, and inspire others to follow them.